General Support Information
Empower, Software AG's web-based Product Support System is designed to proactively assist customers by providing timely information and problem solutions. Empower offers many different guides to ensure you are well-equipped with the tools you need when you need to use Global Support.
Global Support Services
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Overview of Global Support Service Offerings |
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- Standard Support - Premium Support - Escalation Management |
Product Lifecycle & Maintenance
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This section contains information about product maintenance services and policies |
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Browse Maintenance Services |
Help and Frequently Asked Questions
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Answers to Frequently Asked Questions, Browser Requirements, Empower Technical Information and more! |
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Help and FAQs |
Diagnostic Information
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To facilitate the transmission of diagnostic data and to reduce queries on how to send data to Software AG Support, please use the formats and services that best suit your needs. |
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How to submit Diagnostic Info |