General Support Information
Empower, Software AG's web-based Product Support System is designed to proactively assist customers by providing timely information and problem solutions. Empower offers many different guides to ensure you are well-equipped with the tools you need when you need to use Global Support.
Global Support Services
 |
Overview of Global Support Service Offerings |
|
- Enterprise Active Support - Enterprise Premium Services - Escalation Management - Standard Support |
Product Lifecycle & Maintenance
 |
This section contains information about product lifecycle policies |
|
Browse Lifecycle Policies |
Help and Frequently Asked Questions
 |
Answers to Frequently Asked Questions, Browser Requirements, Empower Technical Information and more! |
|
Help and FAQs |
Diagnostic Information
 |
To facilitate the transmission of diagnostic data and to reduce queries on how to send data to Software AG Support, please use the formats and services that best suit your needs. |
|
How to submit Diagnostic Info |