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Announcements

Password Policy Change

Wednesday, April 9, 2025
The password policy to access this portal will be changed on April 22nd, 2025.

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MUST READ: webMethods Ticketing System Migrates to IBM – April 11

Thursday, April 3, 2025
On 1 July 2024, IBM completed the acquisition of webMethods (including EntireX and ApplinX) and StreamSets from Software AG. As part of the transition, our Software AG Incident Management system will be migrated to the IBM support site soon.

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New Service: Simplified Correction Handling for Natural

Wednesday, March 26, 2025
We would like to inform you of the new improved update process for Natural and related products by delivering updated LOAD libraries with all ZAPs already applied. This new service saves time and effort by eliminating the need for customers to manually apply ZAPs. A new table in each ALLZAP dataset header provides full transparency.

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 ALERTS
The Incident Management Portal is being migrated to the IBM support site during the weekend from April 11th to 14th, 2025.
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