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Monday, July 31, 2023

Alfabet SaaS customers email service (SMTP) email bouncing issue

For our Alfabet SaaS customers, we are observing issues with the email service (SMTP) caused by bounced emails.

To reduce the number of bounced emails, we have introduced an email suppression list. Whenever we encounter non-existing email addresses in outbound email traffic, they will be automatically included in this suppression list. You will receive notifications regarding any email address that has been added to the suppression list..


If you happen to resolve the issue with a non-existing email address, kindly inform us, and we will remove the email address from the suppression list.
Wednesday, April 19, 2023

ARIS 10 SR 22 Release


We are excited to announce the launch of the ARIS 10 SR22 release!

Tuesday, April 4, 2023

Engagement of the new Subprocessor ‘Cloudflare, Inc.’


If Software AG does not provide Cloud Services to your organization, this announcement is not relevant for you.
 
Software AG herewith notifies you about the engagement of the new Subprocessor ‘Cloudflare, Inc.’ 
 
Cloudflare is an American based, global company, offering various network service solutions, including pass-through security services, a content delivery network (CDN) and registrar services. These solutions are offered through their Anycast Network which is powered by more than 300 data centers around the world. 
Cloudflare is designed to make everything you connect to the Internet secure, private, fast, and reliable. 
 
To be informed about any changes of Subprocessors, please subscribe here.

Our current list of Subprocessors is available here.

For any questions relating to this topic, please send us an email.
Thursday, May 18, 2023

What’s new with Natural? - User Group Meeting

Thurs, May 25, 2023 at 12:00 p.m. ET.

Improve developer productivity, simplify administration, and increase security. Join Patrick Gould as he explores what's new in Natural 9.1 and 9.2 on.

RSVP here for virtual event

Monday, April 3, 2023

North America Adabas & Natural User Group Meeting


Thurs, April 27, 2023
North America Adabas & Natural User Group Meeting
Get practical tips based on real-world experience for your peers and experts. 
Thurs, April 27, 2023 at 11:00 a.m. ET 
To register, join groups, find the event and then “get your ticket”!
RSVP here for virtual event
Monday, April 3, 2023

DACH Adabas & Natural Work Group Meeting


Weds, April 26, 2023
DACH Adabas & Natural Work Group Meeting
Frühjahrstagung des Arbeitskreises. Die Tagung findet bei der Software AG in Darmstadt statt. Eine Online-Teilnahme ist auch möglich.
April 26-17, 2023   
Learn more...
Friday, March 31, 2023

FIX SETS page updates

The website now allows for quick and easy access to cumulative fixes, ALLZAPS, and SMA tables for mainframe operating systems. The new layout enables users to sort the product entries based on various criteria.

For more information, please refer to the "FIX SETS DOWNLOADS" section in the Frequently Asked Questions page.

Friday, March 17, 2023

Alfabet SaaS subprocessor change announcement affecting Alfabet SaaS customers

Software AG herewith notifies Alfabet SaaS customers about the engagement of the new Subprocessor ‘Cloudflare, Inc.’

Cloudflare is a global company headquartered in the United States that pioneered a diverse range of network services solutions. Their Anycast Network, which comprises over 300 data centers worldwide, powers the delivery of pass-through security services, registrar services, and a content delivery network (CDN) to their customers.

To be informed about any changes of subprocessors, please subscribe here.
Friday, February 24, 2023

De-support of specific functionalities from Release ARIS 10.0 SR22

Reminder for De-support of specific functionalities from Release ARIS 10.0 SR22 in April 2023. 

Several functionalities will no longer be supported.

See Announcement...


Tuesday, December 6, 2022

webMethods Integration Cloud Deprecation

Software AG officially announces the deprecation of all versions of the webMethods Integration Cloud product from the 31st of December 2022.
What is changing?

webMethods Integration Cloud (v7.0) released April 2021 is the final release of Integration Cloud. This deprecation announcement informs that webMethods Integration cloud will be deprecated from the 31st of December 2022.


See Announcement...

Wednesday, November 9, 2022

Upcoming North America Adabas & Natural User Group Meetings


Join your peers and experts from Software AG, as we explore: 
• Adabas & Natural 2050+ innovations & roadmap
• Modernization success stories from your peers
• Options to address your staffing & skill gaps
• End of support considerations for Natural 8 for z/OS
• License Key management for Adabas & Natural on z/OS
• How to liberate mainframe data for modern analytics

To register, join groups, find the event and then “get your ticket”!

Thursday, November 17, 2022
11:00 a.m. ET / 10:00 a.m. CT / 8:00 a.m. PT

Wednesday, December 7, 2022
11:00 a.m. – 1:30 PM CT
University of Texas, Walter Webb Hall
Austin, Texas
Monday, November 7, 2022

Submitting Crisis Incidents


We have listened to your feedback!
 
You can now submit CRISIS incidents via our Empower Incident Management Portal. Please select CRISIS only if there is a severe business impact (e.g. Production down or when you are unable to use the software), resulting in a major impact on your operations, and work cannot reasonably continue. A Global Support consultant will contact you, but we recommend you also call your local Support Center to obtain best possible service for Crisis situations. This applies for weekdays as well as for weekends.
Wednesday, November 9, 2022

OpenSSL 3.X Vulnerability


A vulnerability impacting OpenSSL 3.x, CVE-2022-3786 and CVE-2022-3602 was resolved on Nov 1, 2022. Our teams are continuing to monitor the situation actively so that your businesses are protected. This announcement will be updated as further developments take place, check back here for the latest updates. Please visit the links below to understand which Software AG products are affected by this vulnerability and how to apply mitigation steps:  

Please note that you will need your Empower credentials to access the following links.

Our support team is available 24x7 to answer any questions you may have. Please report any questions or concerns you may have via a support incident.
Tuesday, November 1, 2022

text2shell RCE Vulnerability


A vulnerability impacting Apache Common Texts - CVE-2022-42889 was disclosed on October 13, 2022. Our teams are continuing to monitor the situation 24x7 so that your businesses are protected. This announcement will be updated as further developments take place, check back here for the latest updates. Please visit the links below to understand which Software AG products are affected by this vulnerability and how to apply mitigation steps: 

Please note that you will need your Empower credentials to access the following links.

Our support team is available 24x7 to answer any questions you may have. Please report any questions or concerns you may have via a support incident.
Sunday, October 30, 2022

ARIS 10 SR20 Release


We are pleased to announce the ARIS 10 SR20 release!

See Release Announcement...
Wednesday, October 19, 2022

webMethods 10.15 Release

We are excited to announce the launch of the webMethods 10.15 release!

See Release Announcement...

Wednesday, October 19, 2022

webMethods 10.15 Webinar


We are pleased to invite you to join an upcoming Webinar presenting the highlights of the webMethods 10.15 release on November 3, 2022!

Please register for the session of your choice from the following options:

Tuesday, May 24, 2022

ARIS 10 SR18 Release is Available

Your one-stop solution for process excellence and process mining

30 years of ARIS–30 years of passion for processes and always being at the pulse of time. For three decades ARIS has been the market leading business process analysis (BPA) solution and a pioneer when it comes to innovations like process mining or combining BPA with risk & compliance management. This is also true for the newest release ARIS 10 SR18.

After 30 years our passion is still vital and our striving for innovation is as strong as ever. Great new features, better UX, better performance, better search, and better compliance are some of the goals achieved with the new release.

See the Software AG TECHforum post to learn more.

Monday, May 23, 2022

New Empower Sign In Options


From Wednesday May 25, 2022 onwards the Empower login page will include alternative Google, Apple and Microsoft sign in options.

After initial Empower registration, you can sign in to Empower simply and securely using your standard Empower credentials, or via those alternatives, if your company uses any of them for authentication.
Friday, April 29, 2022

Retirement announcement for certain ARIS products

Please read carefully: Retirement announcement for certain ARIS products

We announce the final retirement of the following ARIS products for April 2023:

  • ARIS Publisher Server (product code: YPS)
  • ARIS Publisher Server EP IT Inventory (product code: YPSIT)
  • ARIS Publisher Server EP MS SharePoint (product code: YPSSH)
  • ARIS Viewer (product code: YBU)
  • ARIS Business Optimizer (product code: YBO)
  • ARIS Smart Input (product code: YBOSI)

The final versions of the above-mentioned products were shipped with the ARIS 10.0 SR12 in April 2020.


See the Software AG TECHforum post to learn more.

Monday, April 4, 2022

Spring4Shell Zero-Day Vulnerability


A vulnerability impacting Spring MVC and Spring WebFlux applications running on JDK 9+ was disclosed on March 29, 2022. Our teams are continuing to monitor the situation 24x7 so that your businesses are protected. This announcement will be updated as further developments take place. Please visit the links below to understand which Software AG products are affected by this vulnerability and how to apply mitigation steps: 

Please note that you will need your Empower credentials to access the following links.
Our support team is available 24x7 to answer any questions you may have. Please report any questions or concerns you may have via a support ticket.
Thursday, March 10, 2022

Deprecation announcement for Solaris® SPARC with webMethods Integration and API products

We would like to inform you that, after a detailed analysis & assessment, Software AG has decided to adjust its strategy regarding 
the platform Solaris® SPARC.  

Java 11 is the last supported version of JVM for Solaris® SPARC and there will be no further updates to the JVM version.


See the Software AG TECHforum post to learn more.

Friday, February 25, 2022

Announcement for API Portal global public swap program

We are happy to announce that webMethods Developer Portal has reached the General Availability (GA) status. New customers can get it via our Software Download Center (SDC) on Empower,  Software AG Installer and in our Software AG Cloud service.

See the Software AG TECHforum post to learn more.

Wednesday, February 9, 2022

webMethods 10.11 Offically Supported on AIX and zLinux

We are pleased to announce that webMethods 10.11 is officially supported on AIX and zLinux. webMethods 10.11 products have been tested with the IBM Semeru Java 11.

See the Software AG TECHforum post to learn more about these changes.

Wednesday, January 19, 2022

Log4j Zero-Day Vulnerability


A high severity vulnerability (CVE-2021-44228) impacting multiple versions of the Apache Log4j2 utility was disclosed on December 9, 2021. We want to reassure you that all business services at Software AG are online and up and running. Our teams are continuing to monitor the situation 24x7 so that your businesses are protected. Please visit the links below to understand which Software AG products are affected by this vulnerability and how to apply mitigation steps: 

Please note that you will need your Empower credentials to access the following links.
Our support team is available 24x7 to answer any questions you may have. Please report any questions or concerns you may have via a support ticket.